Anti-corruption practices

Together with the Code of Ethics and the previous policies that govern our daily behaviors, all Volaris operations are aligned with the Anti-corruption Compliance Policy and the Fraud Prevention and Control Policy, which include compliance with all the applicable anti-corruption laws, such as the Foreign Corrupt Practices Act (FCPA). This has several objectives, like complying with our responsibilities as a public company listed on the NYSE, ensuring transparent practices in line with the legal framework, as well as avoiding any act of corruption, including fraud, bribery, extortion, and embezzlement. Some of the policies that help us achieve these goals are:

Anticorruption Compliance Policy and Fraud Prevention and Control Policy: These policies are directed to managing and implementing actions related to fraud, bribery, extortion, embezzlement, prohibition of facilitation payments, and restricted donations to political parties.

Management of Gifts and Benefits from Suppliers and Third-Parties: this policy establishes the guidelines for relationships with third parties, such as suppliers or public officers, among others, preventing the exchange of benefits for any preferential treatment or other activities that could lead to a conflict of interest.

Management of Gifts and Benefits for Suppliers and Third Parties: this policy establishes the guidelines for giving gifts to third parties, in order to create proper commercial relations or to satisfy certain local traditions; these cannot be of considerable value and must comply with the Law. Likewise, it is prohibited to give gifts or benefits to suppliers or third parties in exchange for practices related to bribery, illegal payments, or improper fees.

Donations Policy: updated in 2020, this policy establishes the guidelines for giving, receiving, and managing donations to support social assistance institutions and individuals, through the Company’s social responsibility programs, such as the Avión Ayuda Volaris Program and donations with purpose.

Volaris Ethics Line

In 2020 we celebrated the seven years of implementation of the Volaris Ethics Line, a set of communication tools managed by Ethics Global, so that Ambassadors, suppliers, and the union can report or denounce any breach or suspected non-compliance with the Company’s Code of Ethics.

The procedure to report any breach to the Code of Ethics starts by receiving the complaint through any channel of the Whistle Blowing Line; subsequently, attention, management, and advice are given and, if necessary, corrective and preventive.