We aim high in everything
All of our values, traditions and behaviors are centered around People, and have been established according to the Human Rights Declaration.
Our culture has become what distinguishes us from others in any social environment. Since we first spread our wings in 2006, we started creating a different identity within the industry; a personality with particular features centered in a specific way of being, behaving, living, and doing things.
Volaris is committed to:
As an international air transportation carrier, the Volaris Executive Team sets forth a commitment to all Customers and stakeholders to comply with all applicable regulations of the aviation industry, including those regarding safety and health in the work environment, environmental policies, and all standards established or adopted by the organization as an essential priority to guarantee: quality, air safety, corporate security, prevention of any unsafe actions and conditions, Ambassador health promotion, and the prevention of environmental pollution.
Attaining a culture where Quality, Aviation Safety, Corporate Security, Care for the Environment, Health and Safety at Work are all key operational priorities.
Volaris also makes a commitment to keep focusing on ongoing improvement.
This activity has given us the opportunity to expand our Volaris family, and to redefine the meaning of transcending as ambassadors.
We are conscious about the impact of the aerial industry on the environment. That is why our #ForACleanSky campaign has implemented initiatives and programs designed to compensate for the pollution of flying, and to contribute with actions against global warming. We are continually working on establishing goals aligned to our sustainability model, that allow us to keep contributing to the environment. Here are some examples of the goals met:
In 2014, the corresponding audits were done in order to achieve the necessary certifications on Environmental Management Systems: ISO 14001 and on Quality: ISO 9001. Our operations are currently regulated by these certifications for various processes, such as: organization of the Operations Control Center (CCO), Department of Crisis Management, Fuel Saving Program and Environmental Activities of the Corporate Offices (Green Offices).
Also in 2014, thanks to our Carbon Offset Program and the help of our clients, we gathered $904,000 MXN. These resources were donated to the Ecological Reserve of Sierra Gorda in Queretaro, compensating part of the ecological trace generated by our operations, as well as creating an environmental awareness between Clients and Ambassadors.
In 2015, we adjusted our Carbon Offset Program by signing an agreement with Plataforma Mexicana de Carbono MÉXICO2 for the purchase of certified reductions of carbon credits, which are used for national certified projects with international standards. With the help of our Clients and Ambassadors, we became the first airline to neutralize CO2 emissions, through this Organization.
Reduction of power consumption and garbage by recycling in our corporate offices
A fleet with an age range of 4.5 years. Last generation airplanes with technology that ensures a decrease of fuel consumption. Proper selection of alternate airports.
Flight plans with minimum differences between the planned payload and the real one, in order to get a difference below 400 kg and avoid charging for unnecessary fuel.
Moving on the ground with only one engine and optimizing the flap use, as well as reducing reverse use. Incorporating new efficient technologies such as sharklets.
Reduction of paper use by using a digital flight folder.
Just as we have a business model, we also have a sustainability model aligned to the business strategy of our company. This model ensures our goal of generating a positive impact on society, the environment and the communities in which we operate.
MEG is a certification awarded by INMUJERES to companies that have adopted the Gender Equity Model management system to show their commitment to equal opportunities for women and men.
We are proud to be the first airline in Latin America and second worldwide to implement "The Code." We share the commitment of ECPAT (End child prostitution, child pornography and trafficking of children for sexual purposes)
"The Code" to promote sustainable and responsible tourism, where children and teenagers can experience the best travel experiences and are protected from the risk of commercial sexual exploitation.
We have reached, through different audits, the recertification of our Quality Management systems ISO 9,001 and Environmental Management ISO 14,001; being the first airline in Latin America to have this certification in 2009.
At the present time, our operations are being regulated by an Environmental Management Certificate with the standard ISO 14001:2014, for processes such as: the organization of the Operations Control Center (CCO), Crisis Management Department, Fuel Saving Program and Environmental Activities of the Corporate Offices (Green Offices).
Did you know that illegal transport of persons is considered the second most lucrative criminal activity in the world?
Given this situation in Volaris we are committed to take action in the fight against this reality.
On April 9, 2013 we signed an agreement with ECPAT * Mexico to prevent this crime, this year fulfilling four years of alliance with them and with which we have implemented within our operations and with our Ambassadors * "The Code of Conduct" (" The Code "), an international code of social responsibility for the protection of children and adolescents against commercial sexual exploitation in the Travel and Tourism Industry.
In carrying out this commitment, we are proud to share that we are the first airline in Latin America and the second worldwide to promote sustainable and responsible tourism, where children can experience the best travel experiences and be protected from the risk of this problem.
Let's fly together!
Our commitment has crossed borders reaching Costa Rica and Guatemala, seeking alliances with ECPAT in each country and thus strengthen our actions.
(*) End prostitution, pornography and trafficking of children and adolescents for sexual purposes, by its initials in English.
(*) Men and women working in Volaris
firstname.lastname@example.org Ana Cristina Pacheco / Marcela Sánchez t. 5261 6400 ext. 5664
This is how we fly together.