Delivery services within more than 25 destinations in Mexico

If you're not in a hurry and your goods don’t need special handling, our General Cargo Service ships your non-perishable goods at a great price with excellent service.



- You must present an invoice, cover sheet or a letter of transportation. If you're shipping cargo to areas near the border, you must have an importation declaration, or customs form


- Each cargo item must be shipped in resistant packaging, preferably a new cardboard box that has not been previously used for the transportation of hazardous materials or poultry products (eggs), due to health regulations. You may also use a plastic cover secured with straps or adhesive tape

- Use packaging that is appropriate for your cargo. The interior should be protected by material that minimizes any impact, such as: bubble wrap, Styrofoam, or foam pads, and prevents cargo from shifting inside the box

- Choose double-strength corrugated cardboard boxes with strong outer edges. Seal and secure your cargo with strapping or strong tape

- If your cargo has sharp pointy edges, cover it with enough cardboard to prevent any damage

- You should also remove any previous labels from the box with warnings of hazardous material or other information that does not apply


- Toxic, restricted, and/or dangerous materials, according to International Civil Aviation Organization (ICAO) standards and guidelines
- Items prohibited by law in the countries or states of origin, transit and/or destination
- Merchandise that could jeopardize the safety of the plane, passengers, or cargo
- Solvents and corrosive materials
- Infectious waste of any kind
- Cosmetics and toiletries
- Vehicles and motorcycles
- Money, debt/investment securities, precious metals and jewelry
- Dry ice (UN 1845) (gel ice may be used)
- Shipping used luggage, clothing, or footwear from airports on the border area is not allowed. You must prove that you are sending new items with labels or in original packaging
- Wooden pallets

If you require further information please contact us at cargo@volaris.com or call:

Mexico: Sales (55) 5663 0512; Storage (55) 1560 0408

Guadalajara: Sales (33) 3110 0990; Storage (33) 3110 0031

Tijuana: Storage and Sales (664) 683 8184

Monterrey: Storage and Sales (81) 1088 8297

Cancun: Storage and Sales (998) 886 2185

And from any destination within Mexico from Monday to Thursday from 9 AM - 6 PM and Friday from 9 AM - 3 PM: (55) 5261 6466.


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