Baggage Policy

What is the baggage allowance?

Your baggage allowance depends on the type of reservation you choose: Vuela Basic, Vuela Classic or Vuela Plus.

What does each type of reservation include?

Vuela Basic

Includes:

- 2 items of carry-on baggage not exceeding 22 lb (10 kg) in total and measuring no more than 22.4 x 15.7 x 12.9 in (57 x 40 x 33 cm).

* Vuela Basic allows you to purchase an extra carry-on weight allowance as well as additional checked baggage at the time of booking or in My Trips.

Vuela Classic and Vuela Plus

Includes:

- 2 items of carry-on baggage not exceeding 22 lb (10 kg) in total and measuring no more than 22.4 x 15.7 x 12.9 in (57 x 40 x 33 cm).

- 1 checked bag not exceeding a maximum weight of 55 lb (25 kg).

* If you wish to purchase an extra carry-on weight allowance or add checked baggage, you can do so at the time of booking or in My Trips. Please remember that you can travel with up to 5 checked bags.

Keep in mind: Vuela Plus also includes priority boarding and standard seat selection at no cost.

What is considered carry-on baggage?

Everything that you carry with you personally is included in your carry-on baggage allowance which may be 22 (10 kg) or 44 lb (20 kg) depending on the type of reservation you choose (maximum 2 items).

If you want to learn more about hand baggage, please visit our carry-on section. Or for information on articles not allowed in carry-on baggage, refer to our section on restricted and prohibited baggage.

Would you like to add baggage to your reservation?

Purchase an extra carry-on weight allowance

So that you can travel with everything that you need, you can purchase an extra carry-on weight allowance of 22 lb (10 kg) to be split between the 2 items (44 lb (20 kg) total).

When you purchase an extra carry-on weight allowance at the time of booking or in My Trips, you will have benefits such as: priority boarding and priority to store your carry-on baggage in the overhead compartments. (Subject to availability).

Remember that if your carry-on baggage is oversized or overweight for your type of reservation, it must be checked in and will be subject to additional charges.

Checked Baggage

You may check in a maximum of 5 bags as long as each one doesn't weigh more than 55 lb (25 kg).

If a bag weighs more than 55 lb (25 kg), then it will be subject to an overweight baggage fee. Overweight baggage must not exceed 99.2 lb (45 kg).

For more information, please refer to our checked baggage section.

Baggage Fees

You can check the Additional Service Fees here. 

Baggage Guarantee and Possible Baggage Problems

Baggage Guarantee

We are committed to making sure your baggage arrives on the same flight you're on, so we created a guarantee that compensates you if it doesn't.

Possible Baggage Problems

In case of delayed, damaged, or lost baggage, we'll provide the assistance you need through our Help Center.