Baggage Policy
How much baggage can you take?
Know the allowed measurements, restrictions and what's included on your ticket.
Your call: You decide how to travel with our low prices.
Vuela Basic
Includes:
- 2 carry-on of up to 22 lb total between them. Each piece must not exceed 22.4 x 15.7 x 12.9 in.
Remember that if you need to, you may add more baggage during your booking process or by going to My trips.
Vuela Classic
Includes:
- 2 carry-on that do not exceed 22 lb between them. Each piece must not exceed 22.4 x 15.7 x 12.9 in .
- 1 checked bag that do not exceed 55 lb and 62 total in. If you are a v.club member, you can take an extra 22 lb in your checked bag.
You can add extra baggage by paying the related fee. You may take up to 5 checked bags of maximum 55 lb. and 62 total inches (height + width + length) each, at an additional cost per checked piece.
Vuela Plus
Includes:
- 2 carry-on that do not exceed 44 lb between them. Each piece must not exceed 22.4 x 15.7 x 12.9 in.
- 1 checked bag that do not exceed 55 lb and 62 total in. If you a re av.club member, you can take an extra 22 lb in your checked bag.
Carry-on baggage
Please take note that all that you bring in the cabin is part of the 22 lbs. (10 kg) including: Carry-on (standard size) handbag, backpack, portfolio, electronic equipment, photography equipment, bags, diaper bags, etc.
Important
· As of June 30, 2018, new provisions of the TSA will restrict the transportation of powdered products of more than 350 ml (12 oz) in carry-on to all Customers traveling to the United States.
· Transportation of powder products over 350 ml (12 oz) will only be allowed as checked baggage
Do you want to add something to your fare?
Add a few more pounds
For you to travel with everything you need, you can add up to 22 lbs. (10 kg.) extra divided between two standard-sized carry-on bags (44 lbs. in total).
When adding extra weight to your carry-on during your booking process or at our My Trips section, you will get benefits such as Priority Boarding and priority to use the cabin compartments (subject to availability).
Remember that in case you exceed the allowed weight and measurements for your standard-sized carry-on on each fare, you will have to check your bags covering the corresponding overweight and/or oversize charges.
Checked Baggage
You may take up to a total of 5 checked bags of maximum 55 lbs. (25 kg) and 62 total inches (158 cm) (height + width + length) each, for an extra cost per checked piece.
If your bag weighs more than 55 lbs. (25 kg) and measures more than 62 total inches (158 cm), you will have to pay an extra fee for overweight. The max weight allowed in checked baggage is 99.2 lbs (45 kg).
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Sports Equipment and Musical Instruments
Check the sizes and restrictions for traveling with sports and musical baggage.
Baggage Guarantee and Possible Baggage Problems
Baggage Guarantee
In Volaris we are committed to making your baggage arrive on your flight, that's why we created our Baggage Guarantee.
Possible Baggage Problems
In case of delay, damage or loss of baggage, we provide the care you need through our Contact Center.
