Baggage Policy

Baggage Vuela Basic Volaris

 

Baggage and benefits Vuela Basic Volaris

Vuela Basic is the customizable option for traveling at the lowest possible price. This option gives you 1 personal item measuring a maximum of 14 x 18 x 8 in. Don’t worry if your travel plans change! You can supplement your reservation to suit your needs by adding a carry-on or checked bag, even after purchasing your ticket.

Baggage Vuela Classic Volaris

 

Baggage and benefits Vuela Classic Volaris

Who doesn’t like a good classic? This option also gives you 1 personal item measuring a maximum of 14 x 18 x 8 in, a carry-on bag (in the cabin) no larger than 22 x 16 x 10 in, and priority boarding. It also offers you the advantage of taking checked baggage weighing a maximum of 55 lbs and total dimensions no more than 62 in so that you can pack souvenirs, family gifts, or everything you need for your trip.

Baggage Vuela Plus Volaris

Baggage and benefits Vuela Plus

Vuela Plus is ideal for travelers who already know they are going to take several bags since it includes 1 personal item measuring a maximum of 14 x 18 x 8 in, 2 carry-on bags (in the cabin) no larger than 22 x 16 x 10 in, and 1 checked bag weighing a maximum of 55 lb and measuring no more than 62 linear in. By selecting this option you can also choose your seat at no additional cost, be among the first to board the plane.

Due to the Transportation Security Administration (TSA) requirements, we inform you that for flights to and from the United States you are permitted to bring through the security filters at U.S. airports up to two pieces of hand luggage. We advise you to take any necessary measures to avoid inconveniences.

Important: Our baggage policy has changed. If you purchased your flight(s) before January 27th, the original baggage policy included in your reservation is still applicable in accordance with the category purchased at that time.

The benefits included in the tickets that you purchased before January 27th will appear on your itinerary in the My Trips section, or in the mobile app, 72 hours before your flight’s departure.

Additional baggage

Fees for additional baggage will apply. Click here to review such fees.

personal item Volaris

Your personal item must fit below the seat in front of you. It may be, for example, a handbag, a portfolio, a small backpack or a laptop bag.

For comfort and safety, if your personal item does not fit below the seat in front of you, it will have to travel as carry-on baggage with an additional charge.

carry-on Volaris

This may be, for example, a suitcase or a backpack. To take it with you on board, you must have a Vuela Classic or Vuela Plus reservation or have purchased additional carry-on (Vuela Basic).

checked baggage Volaris

Checked bags are those that are stored in the plane’s cargo area. You must visit our check-in desks at the airport for the corresponding labels that will identify your checked bags and allow them to be transported to the airplane.

For an additional fee, you may take a total of 5 checked bags of no more than 55 lbs and 62 linear in  (length + width + height) each.

If your baggage exceeds the maximum allowance, a charge will apply. The maximum permitted for overweight baggage is 99 lbs.

To know more about the baggage overweight charges, review the additional services fees.

If you paid for an extra bag and would like to check in a sports item in its place, you will be able to do so at no additional cost as long as it does not exceed 55 lbs and 62 linear in. If you exceed the maximum allowance, an additional charge will be applied. To obtain more benefits, you can also add the sports equipment service.

More baggage with Volaris and INVEX

With the Volaris INVEX Credit Cards, get extra baggage allowance at no cost for you and your companions. 

Learn more here.

Add

Add carry-on and get priority boarding

If you travel with Vuela Basic or Vuela Classic, purchase an additional piece of carry-on baggage when making your reservation or via My Trips. By doing so, you will pay less than at the airport and you will enjoy the benefit of priority boarding.

More information about baggage

Sports

Sports equipment and musical instruments

Review the measurements and restrictions on traveling with sports and musical baggage.

Restricted

Restricted and prohibited baggage

Review what you can and cannot take on board the plane.

arrive

What time should I arrive to the airport to check my baggage?

For domestic flights, you must register your baggage at the check-in desk at least 2 hours before your flight’s departure. For international flights (the United States and Central America), you must register it at least 3 hours before your flight’s departure.

Take into account the baggage check-in closing times:

Domestic flights: 45 minutes before the flight’s departure time.

International flights: 1 hour before the flight’s departure time.

Baggage Warranty and Contingencies

Volaris

Baggage Warranty

We guarantee that your baggage will arrive on your same flight. In case it does not, our warranty will compensate you with an electronic credit, which you can use when you book your next flight.

Learn more

Delay,

Delayed, damaged or lost baggage

In case of delayed, damaged or lost baggage, familiarize yourself with the procedure to receive the support you need.

Learn more