Legal Information 

Volaris
Flights operated by Concesionaria Vuela Compañía de Aviación S.A.P.I. de C.V.

Volaris Costa Rica
Flights operated by Vuela Aviación S.A.

Volaris El Salvador
Flights operated by Vuela El Salvador, S.A. de C.V.

• Baggage Claim

• Passengers' rights

• Tarmac Delay Plan

• Customer Service Plan

• Terms and conditions: On-Time Guarantee

• Terms and conditions: Volaris Transparency Guarantee

• Contract of Carriage (domestic)

• Contract of Carriage (international)

• Terms and Conditions of Scheduled International Air Passenger Services

• Terms and Conditions of Scheduled Domestic Air Passenger Services

• Compensation Policy

• Contact information for Colombia

• Tax receipt information

• Forbidden Material

• Privacy Policy

• Mandatory Baggage Revision

• More Flexibility Combo Groups

• Groups reduction - advance payment

• Terms and conditions: Baggage Guarantee

• Privacy Collection Statement

• Disinsection Notice

• Terms and conditions: Third-Party Payment

• Terms and conditions: SafetyPay 

• Terms and conditions: v.club 0

• Terms and conditions: v.club with recurring charge

• The Right of Withdrawal and Right to Cancel for Colombia

• Codeshare International Air Transportation Services Agreement

• Codeshare Terms and Conditions

• Nondiscrimination based on Disability In Air Travel (Flights to/ from the US)

• Canceling your booking - Terms and conditions

• Terms and Conditions Travelling with pets

• Air Carrier Access Act (Part 382)

• Airline Passengers with Disabilities Bill of Rights

• Rules for flying in our digital community

• Baggage Claim
 
• Customer Service Plan
 
• Tarmac Delay Plan
 
• Terms and conditions: On-Time Guarantee
 
• Terms and conditions: Volaris Transparency Guarantee
 
• Contract of carriage domestic and international
 
• Terms and Conditions of Air Passenger Service Central America
 
• Compensation Policy Central America
 
• Privacy Notice Costa Rica
 
• Terms and conditions: Baggage Guarantee
 
• Terms and conditions: v.club 0
 
• Terms and conditions: v.club with recurring charge

• The Right of Withdrawal and Right to Cancel for Colombia 

• Air Carrier Access Act (Part 382)

• Airline Passengers with Disabilities Bill of Rights

• Rules for flying in our digital community

• Nondiscrimination based on Disability In Air Travel (Flights to/ from the US)

• Privacy notice
 
• Passenger air transportation agreement

• Tarmac delay plan

 
• Terms and conditions international transportation
 
• CCPA Privacy Policy
 
• Customer service plan
 
• Ontime performance guarantee
 
• Volaris transparency guarantee
 
• Baggage guarantee
 
• Baggage claim form
 
• Compensation policy
  

• v.club terms and conditions

• Airline Passengers with Disabilities Bill of Rights

• Rules for flying in our digital community

• Air Carrier Access Act (Part 382)

• Nondiscrimination based on Disability In Air Travel (Flights to/ from the US)