When your packages just can't wait, we offer this service, which gives you the highest priority for the reception, transportation, and delivery of your cargo as well as reserved space on every flight.

Features:

• Delivery to a destination within a maximum of 24 hours.
• Maximum transfer priority.
• For connecting flights, transit time restrictions apply.
• Air Waybill fee of $50 MXN.
• A minimum fee of $250 MXN.

Examples of goods or articles that can be transported with this service: messages and packages.

Electronic devices like smartphones and tablets (only new items with their respective seals of guarantee). Articles that use lithium-ion batteries to function may be transported with previous validation.

To find out the price of this service, please write to comercial.carga@volaris.com for a quote.

This service with flight priority will be of great help if you need to send urgent documentation with a maximum weight of 4.4 lb (2 kg).

Features:

• Delivery in less than 24 hours.
• Priority handling in our warehouses.
• For connecting flights, transit time restrictions apply.

To find out the price of this service, please write to comercial.carga@volaris.com for a quote.

If you need services that aren't so urgent, General Cargo offers the following features at the best prices.

Features:

• Delivery to a destination within a maximum of 48 hours.
• Cargo subject to space.
• For connecting flights, transit time restrictions apply.
• Air Waybill fee of $50 MXN.
• A minimum fee of $250 MXN.

To find out the price of this service, please write to comercial.carga@volaris.com for a quote.

If your shipment needs to arrive quickly or requires any type of special handling, this is the right service for you.

Features:

• Delivery to a destination within a maximum of 36 hours.
• Priority shipping on the next available flight.
• For connecting flights, transit time restrictions apply.
• Air Waybill fee of $50 MXN.
• A minimum fee of $250 MXN.

To find out the price of this service, please write to comercial.carga@volaris.com for a quote.

The following articles can´t be transported using these four types of Cargo and Courier services:

• Solvents, corrosives, and/or resins.
• Shipments containing any kind of infectious waste.
• Perfumes, toiletries, cosmetics, and cleaning products.
• Vehicles and motorcycles.
• High-value merchandise, jewelry, and money (cash or documents).
• Dry ice (UN 1845), though it can be substituted with gel ice.
• Wooden pallets for full-capacity loads.

The Volaris Cargo service that transports human remains with the special attention required in such difficult moments.

Features:

• Maximum transfer priority.
• For connecting flights, transit time restrictions apply.
• Air Waybill fee $50 MXN.

To find out the price of this service, please write to comercial.carga@volaris.com for a quote.

Requirements for transporting human remains

Non-cremated human remains

Medical Certificate indicating that the deceased person did not die from an infectious or contagious disease.

Death Certificate (original and 2 copies).

Embalming Certificate with the seal of the funeral home and the signature of the issuing doctor (original and 2 copies).

For more information, email us at operaciones.carga@volaris.com

Exhumed human remains

Remains must have been buried for over six years to be exhumed.

Exhumation Certificate with the seal of the funeral home and the signature of the issuing doctor (original and 2 copies).

Burial-Transit Permit (original and 2 copies).

For states where the corresponding authority in these matters does not issue one or more of these documents (for example, a Burial-Transfer Permit in Nuevo León), you must include documents supporting the fact along with the corresponding seals and signatures.

If the human remains have been subjected to a preliminary investigation, you must attach the Delivery of Remains authorization issued by the Public Prosecutor in the place of origin (domestic cargo only).

Cremated human remains or ashes

The urn must be protected with resistant external packaging made from cardboard or wood.

Death Certificate (original and 2 copies).

Burial-Transit Permit (original and 2 copies).

For states where the corresponding authority in these matters does not issue one or more of these documents (for example, a Burial-Transfer Permit in Nuevo León), you must include documents supporting the fact along with the corresponding seals and signatures.

If the human remains have been subjected to a preliminary investigation, you must attach the Delivery of Remains authorization issued by the Public Prosecutor in the place of origin (domestic cargo only).

Service aimed at transporting animals and pets.

Features:

□ Priority transportation on the next available flight.

□ For connecting flights, transit time restrictions apply.

□ Air Waybill fee of $50 MXN.

To find out the price of this service, please write to comercial.carga@volaris.com for a quote.

Restrictions and requirements for the transportation of live animals

1. Dogs and cats will not be accepted if they are lactating, sick, infected, dead, violent, sedated, under 4 months old, or pregnant.

2. Each carrier must have its own Airway Bill.

3. Only one dog or one cat per carrier will be allowed to be checked in, regardless of their age or weight.

4. Pets belonging to brachycephalic breeds are not allowed, which are animals with short, flat noses and proportionally wide heads. See the list of brachycephalic breeds here.

5. The maximum number of carriers that can be accepted on each flight is 4 (including pets in the cargo hold as well as those checked in). Before confirming the service and transporting your pet, our airport personnel will check if there is space available on the aircraft.

For more information, check the guidelines for the transportation of dogs and cats as cargo.

Recommendations for the transportation of live animals

□ Get the animal used to the container it will travel in. To do so, make sure it spends some time inside it several days before your trip.

□ Give it food and water 4 hours before the flight.

□ If it's a puppy, give it honey or syrup to help maintain an appropriate blood sugar level.

□ The carrier must contain the following identification labels: address, telephone number, feeding instructions, pet information (name, age, sex), if it is taking any medication and, if so, details about the medication.

Use this service for the transportation of items whose preservation depends on appropriate handling and rapid transit times.

Features:

• Delivery to a destination within a maximum of 24 hours.
• Priority handling in our warehouses.
• For connecting flights, transit time restrictions apply.
• Air Waybill fee of $50 MXN.
• A minimum fee of $250 MXN.

Example of permitted goods or items which may be transported:

Fruits and vegetables

Seafood, fish, and marine products (known clients). For more details, please contact comercial.carga@volaris.com.

Natural flowers and plants

To find out the cost of this service, please write to comercial.carga@volaris.com for a quote.

Special requirements for the PER service:

In the case of wet loads (seafood, salted hides, meats, etc.), the packaging must not allow the emission of penetrating odors or the spillage of liquids.

Items that cannot be transported with this service:

• Infected live animals or dead animals, ivory, fertile eggs (HEG).
• Cargo that requires maintaining a frozen cold chain.
• Endangered wild or indigenous flora and fauna species without the corresponding necessary government permits.
• Perishable cargo that may visibly suffer deterioration due to changes in temperature, pressure, humidity or any ordinary exposure, or due to the duration of transportation. Additionally, shipments for which packing conditions and/or travel time are not adequate will not be accepted for transportation.