Check-in

Web check-In

This is the best option to check in from your laptop at home. You may find it on the main menu of our homepage. 

Mobile check-In

You can also check in in the Volaris App. Simply download it to your smartphone or tablet.

Airport counters

For an additional fee, you may check-in at the airport counters. 

 

How soon before a flight can I check in?

For domestic flights, check-in is open between 72 hours and 1 hour before depature. For international flights, you may check-in between 24 hours and 1 hour before departure.

Web & mobile check-in quick guide

Volaris

Web check-in steps

1. Look for the Check-in option on the main menu of our homepage.

2. Enter your reservation code and last name and click on Check-in.

3. Select your flight.

4. Select the names of the passengers to be checked in.

5. Make sure that you comply with the restricted and prohibited baggage rules.

6. Check seat availability and select yours. 

7. Add the optional services you need.

8. Click on next and you'll be able to download your boarding pass and take it with you on your phone."

Volaris

Mobile check-in steps

1. Go to the Volaris App on your smartphone and select Check-in here.

2. Enter your last name and reservation code.

3. Choose the flight, the customers, and tap on Proceed to Check-in.

4. Add the additional services you need.

5. Make sure you comply with the restricted and prohibited baggage rules.

6. Verify your itinerary and tap on Get boarding pass.

8. Download your boarding pass to your smartphone.

What's my reservation code?

When you finalize your booking, we will send you an email containing your reservation code (consisting of six characters, letters, and numbers), your itinerary, and details of what is included in your flight.

If you didn't receive the reservation code, contact our Call Center or write us on Facebook so we can assist you.

If you want to check in now, go to My Trips and prepare yourself for takeoff!

Flight status

To make things easier, this section contains all the information related to your itinerary and the status of your flight.

You can check the status of your flight between 24 hours before its departure and 24 hours after its arrival.

You may search by the flight number and the date, or by the route and the date.