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Check-in is available exclusively through the app.

How do you check-in using the app?

Domestic Flight in Mexico

Check-in is available from 72 hours up to 1 hour before the departure of your domestic flight.

If you purchased a Plus fare, you can check in up to 5 days before your flight departs.

Follow these steps to check-in:

Access your booking

Open the Volaris App and select My Trips from the bottom menu. If you don't have the app yet, download it for iOS or Android.

Enter your booking code and last name(s) exactly as they appear on your booking confirmation.

Verify your information

Confirm that your name, date of birth, and gender are correct.

Customize your trip

Choose your seat and add baggage or any additional services you may need.

Download your boarding pass

International Flight

Check-in is available from 24 hours up to 1 hour before the departure of your international flight.

Follow these steps to check-in:

Access your booking

Open the Volaris App and select My Trips from the bottom menu. If you don't have the app yet, download it for iOS or Android.

Enter your booking code and last name(s) exactly as they appear on your booking confirmation.

Validate your travel documents

Scan your passport and, if required for your destination, your visa.

Verify your information

Confirm that the information in your booking matches your travel documents.

Customize your trip

Choose your seat and add baggage or any additional services you may need.

Download your boarding pass

Did you find an error?

Message us on WhatsApp, and we'll help you resolve it before you continue.

After completing your check-in

Download your boarding pass and save it to your Wallet or your phone so it's always available when you need it.

Your reservation code is your golden ticket to check in

To snag your boarding pass, always keep your reservation code close. It's a 6-character mix of letters and numbers created when you complete your purchase.

You'll find it in the confirmation email we zipped your way. Have you lost it? No sweat, drop us a message on WhatsApp, and we'll happily help you.

Got your boarding pass? What's next once you're at the airport?

If you're checking in baggage

Head to our counters to drop off your bags. Our team will assist you in tagging your baggage for identification and getting it onto the plane.

After you've dropped off your bags, make your way to the security checks, where airport staff will conduct a routine inspection. Be sure to check in advance the items you can't bring on the plane.

Once you've passed through security, proceed to the boarding gate to wait for your flight.

For domestic flights, check in your baggage at least 2 hours before departure. For international flights, check in your baggage at least 3 hours before departure.

If you're not checking baggage

Head straight to the security checkpoints and proceed to the waiting area.

To find out your flight's departure gate, check your boarding pass in our app, which will keep you updated in real-time on any changes to your trip.

If you haven't downloaded it yet, it's available for both iOS and Android.

How early should you get to the boarding gate?

If your flight is domestic, aim to be in the final waiting area at least 45 minutes before departure; an hour prior is your best bet for international destinations.

Our team will let you know when it is time to board the plane. Just keep your boarding pass handy and stay alert for your group number.

Here are some more tips to make your trip the best experience

Before packing your bags, ensure you have all the necessary travel documents for your destination, and bring them with you on the day of your flight.
Arrive at the airport with plenty of time to spare for unforeseen delays. The airport handles security screening, which could take longer, especially during peak seasons.
If you carry electronics, valuables, medications, or essential documents, always keep them in your carry-on baggage.
Remember that liquids or gels over 3.4 ounces (100 ml) can only be transported in checked luggage. If you have any additional questions, please check our restricted baggage section.
Don't miss any updates about your trip. Turn on notifications to receive important information about your flight.

Ready for your flight? Check-in