Medical Needs

Can I bring medication on the airplane?

You can fly with everything that is necessary to meet your specific medical needs, but it's important that you go over our recommendations and restrictions.

Portable Oxygen Concentrators

Bring it on board

If you require it, you may bring a respirator, ventilator, or CPAP (Continuous Positive Airway Pressure) machine for breathing assistance, or one of the following Portable Oxygen Concentrators (POCs):

· Philips Respironics EverGo
· Inogen One
· Inogen One G2
· Inova Labs Life Choice
· Oxus, Inc. RS-00400
· Invacare XP02- XP01 00
· Invacare SOL02
· SeQual Eclipse
· DeVilbiss Helthcare iGO
· AirSep FreeStyle
· AirSep LifeStyle
· Delphi Central Air, Evo
· Oxlife lndependence Oxygen Concentrator


Oxygen tanks are not allowed on board; you may only bring a POC.

Considerations when bringing a POC

· If you require the use of a POC, be sure that it has enough battery life for the entire flight. Remember that there may be delays or detours.

· If you are bringing a POC on board for a chronic illness, you must have a signed doctor's statement that specifies:

   1. Whether or not oxygen use is medically necessary for all or a portion of the duration of the flights indicated on the customer's itinerary.

    2. The maximum oxygen flow rate (in liters per minute) corresponding to the pressure in the cabin of the aircraft under normal operating conditions.

    3. The total operating time (duration) of the POC in hours and minutes.

Please be aware that the POC user must have the ability to understand the device's aural and visual warnings and must be able to use the device without the assistance of others.

· If you are bringing a CPAP with you, it is considered to be carry-on baggage and must, therefore, comply with weight and measurement policies.

· It is important that you notify our staff of the operating conditions for your CPAP during the flight. We recommend not using it during takeoff or landing.

Medications on the Flight

The Volaris crew is not authorized to administer any type of medication. If you must medicate during the flight and you can't do it on your own, , you'll need to travel with someone who can assist you.


If you have an allergy to any service animal on board, a flight attendant can help you with a change of seat (subject to availability). Consider that airplanes are public places, so we can´t guarantee that they are allergen-free spaces.

Incubators or stretchers

Due to safety issues and air restrictions, with Volaris it is not possible to transport incubators or stretchers on board for any reason.

 Flight Restrictions

If you are ill, you don’t need to bring a medical certificate. However, people with the following conditions will not be able to travel: 

· Diphtheria

· Tuberculosis

· Hepatitis 

· Smallpox

· Measles

· Meningitis

· Open or bleeding wounds

· Recovery from recent surgery