Group travel


How can I request a quote for a group trip?

The easiest way to get a quote for a group trip is filling a request form here


Also you can get a quote by contacting our Call Center:

Mexico- (55) 1102 8000 option 8

US- 1 855 VOLARIS (8652747)

Guatemala- +502 2301 3939

Costa Rica- 506 4002 7462

El Salvador- 503 2504 5540

Remember that group trips require a minimum of 10 travelers.

What is the allowed baggage for group trips?

The checked baggage allowance is 1 checked bag weighing a maximum of 55 lb and measuring a maximum of 62 linear in.

Bags weighing more than 100 lb are not accepted. If you would like to add more checked baggage, you can do so during the booking process or in My Trips for an additional fee.

Remember that you can travel with up to 5 checked bags.

Each passenger included in the reservation may also bring 2 pieces of carry-on baggage measuring a maximum of 22 x 16 x 10 cm.

For more information, please read our baggage policy.


Payment options

You can pay for your group trip with a credit or debit card whether it's with a single payment for the total amount or in deferred payments (only available in Mexico). You can also pay in installments via bank transfer. For more information, please visit Group Payment.


How to register your group trip

To register your group trip, send a list with the names of those who will be traveling to four days prior to the flight's departure date. If you need help with this process, please contact our Call Center.

Changes and cancellations

If you want to change or cancel your booking, please consider:

How to request an invoice for a group trip

The invoice will be available once the group trip has been paid in full. To get it, you must go to the Volaris billing website for flights departing from Mexico or the United States. Remember to request it within the four days following your payment. The invoice will no longer be available if it is not requested within that time period.

For Guatemala and El Salvador, you can request an invoice by writing to or, respectively.

In the case of Costa Rica, the payment receipt issued by the website is sufficient for tax purposes.

Contact us

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