You can enter the names of the passengers on the group's site up to 4 days before your flight departs. If you need assistance with the process, please contact our Call Center.

- If the names are not registered, boarding may be denied.

- If it is an international flight, you must provide the name, date of birth, and nationality as they appear in your passport. If your flight is international to Mexico and your nationality is not Mexican, you have to pay the UK after entering the names.

If you need to make changes on the list of names already registered, take into account:

■ You can make changes up to four hours before the departure of the flight.

■ Changes must be made before check-in, and the corresponding fee must be paid.

■ Once the trip has begun name changes are not permitted on return flights.

Once the group quote is made, you can add up to 9 customers at the same price before you make the first payment and if the quote is still valid (places are subject to availability). To add more customers, you'll have to request another quote.

You can adjust your quote on the groups' site, as long as you haven't made any partial or total payment. Once the group has been confirmed, no reductions or cancellations are permitted.

If you have already made a partial or full payment for your group, there are no cancellations or reimbursements.

If you have already paid for your reservation and want to make the first change in itinerary, you only have to pay the difference in fare that applies at the time of your request. 

From the second change, a charge per change plus the valid fare difference apply.

If the change is not requested at least four hours before the departure of the flight, the tickets and their fare values will be forfeited. You can make the change by contacting the Call Center.