Vaccination and Deworming Certification

You must present the vaccination record, including the first administration of a rabies vaccine or current booster dose (the validity can be 1, 2, or 3 years).

If your service dog is receiving the rabies vaccine for the first time, it must be administered at least 30 days before the date of your flight.

If your dog is 15 months of age or older, it must have a current booster dose of rabies vaccine to be able to fly without waiting for 30 days.

Your service dog must also have completed deworming treatment recently (no more than six months before the date of return).

Health certificate**

You'll need to present an animal health certificate (original and copy) indicating that your service dog has been subject to prior inspection and is clinically healthy.

It must be issued on letterhead paper with the veterinarian's professional license number, dated fewer than five days before the initial flight date.

If the certificate does not have the license number on letterhead paper, you must also present a copy of the veterinarian's professional license.

If the return flight is more than five days after the certificate issuance, you must present a new certificate.

**A health certificate is NOT required for flights from the United States to Mexico. Instead, you only need to complete and provide the U.S. Department of Transportation Service Animal Air Transportation Form. However, please remember that upon entry into Mexico from the United States, SENASICA personnel will conduct a physical and documentary inspection of your dog upon arrival. Review the authority's requirements on their official websites.

Additional requirements**

You must sign the Volaris pet transportation form. We will provide it to you at our airport counters.

**On flights from the USA, the Volaris pet transportation form is NOT required. Instead, you only need to complete and present the U.S. Department of Transportation Service Animal Air Transportation Form.

**For flights to the United States, the Volaris pet transport form is NOT required. Instead, you must complete and submit the U.S. Department of Transportation Service Animal Air Transportation Form and comply with the Center for Disease Control and Prevention requirements for bringing dogs into the United States.

SAGARPA/SENASICA animal health certificate

Flights from Mexico to Central America: you must present the original and a copy of the animal health certificate for export issued by SAGARPA/SENASICA.

Sanitary Inspection Certificate (CIS)

If you are traveling from Colombia, you must also present a Sanitary Inspection Certificate (aka CIS) issued by the Colombian Agricultural Institute (ICA). For more information, visit the ICA website.

Frequent Traveler Program**

If you are a Mexican customer on the Frequent Traveler program for pets*, you only need to:

■ Present your valid certificate issued by SENASICA

■ Fill out the form that we will provide you at the airport

**This section does not apply to service animals on flights to or from the United States.

Your service dog must wear a collar and harness or leash at all times.

Please be advised that brachycephalic dogs may be at high risk of suffering health complications on the airplane and during the flight due to their anatomy, as they are susceptible to respiratory and/or cardiac conditions. To travel with one of these dogs, you are required to sign a waiver of liability.

Brachycephalic dogs: Affenpinscher, American Staffordshire Terrier, Boston Terrier, Boxer (all breeds), Bulldog, Cane Corso, Chow Chow, Dogue de Bordeaux, English Toy Spaniel, Brussels Griffon, Japanese Chin, Lhasa Apso, Mastiff, Pekinese, Pit Bull, Presa Canario, Pug (all breeds), Sharpei, Shih Tzu, Tibetan Spaniel, and Staffordshire Bull Terrier.

Passengers traveling with service dogs may choose any seat except the emergency exit.