Fly with your Pet

Don't leave your best friend behind!

If your pet + cage weights 22 lbs max you can take it as a Pet on Board with you in the cabin. If your pet + cage weights max 100 lbs you will have to take it as a Pet in Belly.

Measures of the cage

Carry it in an approved cage for air transport, fully closed and measuring maximum 17.5 x 12 x 7.5 inches. Your pet must have mobility inside the cage.

Type of the cage

If you carry a dog, the cage may be soft (cloth) or rigid (plastic). If you carry a cat, it must be only rigid (plastic). In both cases you must comply with the measures and requirements.

Position on board

The cage must go under the seat in front of you secured by a plastic strap that will be provided at the airport. Your pet can not leave the cage during the flight.

Weight of the cage

You must not weigh more than 100 lbs between your pet and the cage. Consider that your pet should be able to turn freely on its axis, inside it.

Requirements of the cage

It´s size must not exceed 62 total in (152 cm), it must be clean, waterproof, well ventilated and free of objects that can hurt your pet, be scratch proof, with anti-escape closure and must have handles to be able to lift it.

Identification and Contact Information

The cage should be labeled with your contact information and identification of the pet. It must have aroma neutralizer and absorbent material or sanitary stones may be placed in it.

Spill-proof containers

Spill proof food and water containers for pets (provided by the passenger) in the cage, necessary for the journey, may be placed. The containers should avoid spills and the cage should contain absorbent material.

Documents needed to Travel with your Pet

Vaccination certificate

Vaccination certificate including rabies shot (less than one year from the date the shot was given to the animal and at least 30 days before the flight date) and a valid proof of de-worming (not older than 6 months considering the return date).

Animal sanitary/health certificate

Animal sanitary/health certificate (original and copy) issued by a veterinarian, with validity for at least 5 days before the departing flight.

In case you come back after the 5 days, you must present a new certificate that complies with the validity period.

Service Restrictions

a) Only dogs and cats are allowed.

b) Pets under 4 months or in lactation, sick, dead, violent or pregnant females are not accepted.

c) There is a limit of 7 pets in belly and 2 pets on board per flight.

d) You can carry only one animal per cage.

e) The cage must not have a perforated floor, wheels, or a padlock.

f) Pets with surgical procedures performed within 5 days prior to the flight are not allowed to travel.

g) Service and support animals must wear a leash and a collar or harness at all times.

Special Breed Restrictions

Brachiocephalic breeds (flat nose)

Please consider that due to your own pet´s safety, if it belongs to a brachiocephalic breed, those that have an excessively short and flat snout with a proportionally wide head, it won't be able to travel with us.

These kinds of breeds usually have hereditary respiratory problems and are at greater risk of suffering heat strokes or respiratory disorders when exposed to stress or extreme heat.

For more information about your pet’s breed, we suggest you to take it to a veterinarian, and learn the preventive measures you must carry out before and during the flight.

Dogs that are not allowed: Affenpinscher, American Staffordshire Terrier, Bordeaux Mastiff, Boston Terrier, Boxer, Bulldog, Canary Mastiff, Cane Corso, English Mastiff, English Toy Spaniel, Griffon Buxelois, Japanese Chin, Lhasa Apso, Pekingese, Pit Bull, Pug (all breeds), Shar Pei, Shih tzu, Staffordshire Bull Terrier and Tibetan Spaniel.

Cats that are not allowrd: Burmese, Exotic Shorthair, Himalayan y Persian.

At the airport

Be sure to arrive early enough at the airport, so the customer service personnel can carry on the supervision and make sure that your pet meets the requirements:

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    Present your documents to the Customer Service agent.

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    Fill in the required form with your personal and your pet's information.

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    Pay the related fee for the transportation of your pet, only if you didn't do so during your reservation or prior to your arrival at the airport.

Consider

That the supervision by the Customer Service adviser should be carried out, that your pet meets all the previously mentioned requirements.

Know More:

For more information to Travel with your Pet, please visit the following links:

Consider

Add the service during your purchase process or in the My Trips section at the airport counters, from our Volaris App or by calling our Call Center

Check the cost of the service in the Additional Services Fees.

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