I purchased a flight to the United States. Am I affected by the category downgrade of México?

No, you are not affected. Your flight is still scheduled for the date and time as per your itinerary.

Can you still buy tickets to the United States?

Yes, you can buy tickets for any route or destination published from 2021 to October 2022, all of them are scheduled to operate (the change in category only limits the creation of a new service). We invite you to visit volaris.com or download our app to purchase them.

Will scheduled flights be affected?

No, our flights from and to the United States are scheduled to operate as per your itinerary details.

Does this downgrade in any way affect safety when flying?

No, at Volaris we continue operating under the strictest safety, biosecurity, and quality standards; We are in strict compliance with all safety standards set out by the Federal Aviation Administration (FAA).

The decision behind this downgrade concerns regulatory agencies in Mexico and the United States: the Federal Aviation Administration (FAA) and the Federal Civil Aviation Agency (AFAC), not the airlines.

How will Volaris support this possible adjustment by the Mexican Civil Aviation Authority to Category 2?

We will work together with regulators and authorities to help the country return to Category 1 in the not-so-distant future.