You can request the service Volaris is With You for adults over the age of 60 who recquire assistance during the trip, from the moment of the documentation in the airport of origin, until they reach their destination.
You can request the Volaris is With You service:
When purchasing this service, the senior adult must be accompanied with a person over 18 who can provide their personal information (name, phone, address and official identification); the information of the person who will travel and of the contact who will meet him or her at the destination airport; and must declare under oath that their statement about the travel condition of the Unaccompanied Senior is true and that they release Volaris from all responsibility regarding any health condition.
You can purchase this service during the booking process in www.volaris.com, through our Call Center, in the App Volaris or at the airport counter (subject to availability of space; there is a limit of 2 unaccompanied seniors per flight). The price for this service is per customer, per single flight, and is not transferable.
· It does not include transportation to/from the airport.
· If you require a wheelchair, you can request it when purchasing your boarding pass, at the counter before your flight or through our Call Center.
· Check the Additional Services Fees here.
· The price for this service is per customer, per single flight, and is not transferable.