Baggage Policy

Baggage Vuela Plus Volaris

Baggage and benefits Vuela Plus

Vuela Plus includes everything you would expect, at a lower price than other airlines. You can bring:

• 1 personal item with dimensions not exceeding 14 x 18 x 8 in

• 2 carry-on bags that measure a maximum of 22 x 16 x 10 in each and do not exceed a total of 22 lbs between the two bags

• 1 checked bag up to 55 lbs and 68 linear in

 

Due to the Transportation Security Administration (TSA) requirements, we inform you that for flights to and from the United States, you can only take two pieces of hand baggage (including personal items and carry-on) through the security filters at U.S. airports. We advise you to take any necessary measures to avoid inconveniences.

Baggage Vuela Classic Volaris

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Vuela Classic is the best option for flying more economically, with up to 20% reduced prices. It includes:

• 1 personal item with dimensions not exceeding 14 x 18 x 8 in

• 1 carry-on bag not exceeding 22 x 16 x 10 in and weighing a maximum of 22 lbs*

 

*If you add an extra carry-on to your reservation, the maximum weight allowance between your two carry-on bags will be 22 lbs.

Baggage Vuela Basic Volaris

Baggage and benefits Vuela Basic Volaris

If a flight is all you need, get it with Vuela Basic, our fare that's up to 25% more economical. It includes:

• 1 personal item with dimensions not exceeding 14 x 18 x 8 in*

 

*If you add a carry-on to your reservation, it must not weigh more than 22 lbs.

Important

As of October 30, 2020, we have adjusted our baggage combos to keep offering you the best prices. If you purchased your flights before this date, the changes do not apply to your reservation.

You will see your benefits reflected both on your boarding pass and your itinerary in the My trips section of our website or our app 72 hours before your departure.

For more information, review our FAQs section.

Do you need more baggage?

If your plans change, you can always add baggage to your trip. Remember to do it on My trips to save even more.

Review the additional baggage fees here.

personal item Volaris

Your personal item must fit below the seat in front of you. It may be, for example, a handbag, a portfolio, a small backpack, or a laptop bag.

For comfort and safety, if your personal item does not fit below the seat in front of you, it will have to travel as carry-on baggage with an additional fee.

carry-on Volaris

This may be, for example, a suitcase or a backpack. To take it on board, it must be included on your boarding pass.

checked baggage Volaris

Checked bags are those that are stored in the plane’s cargo area. You must visit our check-in desks at the airport for the corresponding labels that will identify your checked bags and allow them to be transported to the airplane.

For an additional fee, you may take a total of 5 checked bags of no more than 55 lbs and 62 linear in  (length + width + height) each.

If your baggage exceeds the maximum allowance, a fee will apply. The maximum permitted for overweight baggage is 99 lbs.

To know more about the baggage overweight fees, review the additional services fees.

If you paid for an extra bag and would like to check in a sports item in its place, you will be able to do so at no additional cost as long as it does not exceed 55 lbs and 62 linear in. If you exceed the maximum allowance, an additional charge will be applied. To obtain more benefits, you can also add the sports equipment service.

Get baggage benefits with INVEX

With the Volaris INVEX Credit Cards, get extra baggage allowance at no cost for you and your companions. 

Learn more here.

More information about baggage

Sports

Sports equipment and musical instruments

Review the measurements and restrictions on traveling with sports and musical baggage.

Restricted

Restricted and prohibited baggage

Review what you can and cannot take on board the plane.

arrive

How early should I arrive at the airport to check in my bags?

For domestic flights, you must check in your baggage at the counter at least 2 hours before your flight’s departure. For international flights (the United States and Central America), you must do it at least 3 hours before your flight’s departure.

Take into account the baggage check-in closing times:

Domestic flights: 45 minutes before the flight’s departure time.

International flights: 1 hour before the flight’s departure time.

Baggage guarantee and contingencies

Volaris

Baggage guarantee

We guarantee that your baggage will arrive on your same flight. In case it does not, our guarantee will compensate you with an electronic credit, which you can use when you book your next flight.

Learn more

Delay,

Delayed, damaged or lost baggage

In case of delayed, damaged, or lost baggage, familiarize yourself with the procedure to receive the support you need.

Learn more