Baggage Policy
Baggage Policy
We created this guide to answer the most asked questions about your baggage when traveling with Volaris. Enjoy your flight!
Check your baggage allowance
If you have an upcoming flight and want to double-check your baggage allowance, go toMy trips.
You may also add extra bags if you need to.
Check the cost for extra baggage in our additional services fees section.
Baggage allowance for flights in Mexico
We have three fares: Vuela Basic, Vuela Classic, and Vuela Plus, so you can fly with the baggage you need. This baggage policy applies for domestic flights in Mexico as of June 28, 2022. If you booked your flights before that date, your benefits do not change. You can check your baggage allowance in your booking confirmation email.
Vuela Basic
This preferential fare includes:
■ 1 personal item (must fit under the seat in front of you)
■ 1 light cabin bag that measures 22 x 16 x 10 in each (length x width x height).
The combined weight of the personal item and the cabin bag must not exceed 22 lbs.
Plan and avoid unexpected charges at the airport
The space for cabin baggage is subject to availability.
Fees apply if you exceed your allowance. Check the cost for extra baggage in our additional services fees section.
If you need to take more than 22 lbs, add extra weight when booking your flights. Remember that baggage is more expensive at the airport.
Vuela Plus
Our fare with more baggage includes:
■ 1 personal item (must fit under the seat in front of you)
■ 1 standard cabin bag that measures 22 x 16 x 10 in.
The combined weight of the personal item and the cabin bag must not exceed 44 lbs.
■ 1 checked bag up to 55 lbs an 62 total in (length + width + height)
■ Priority boarding
Baggage allowance for international flights
Learn what each of our fares includes for international flights.
Vuela Classic
This preferential fare includes:
■ 1 personal item measuring a maximum of 14 x 18 x 8 in (length x width x height)
■ 1 carry-on bag that does not exceed 22 lbs and measures a maximum of 22 x 16 x 10 in (length x width x height)*
*You may add an extra carry-on bag for an additional charge. The allowed weight between the two bags will be 22 lbs.
Vuela Plus
Our fare with more baggage includes:
■ 1 personal item measuring a maximum of 14 x 18 x 8 in (length x width x height)
■ 2 carry-on bags that do not exceed a total of 22 lbs between them and measure a maximum of 22 x 16 x 10 in each (length x width x height)
■ 1 checked bag up to 55 lbs and 62 total in (length + width + height)
■ Boarding group 1
Due to the Transportation Security Administration (TSA) requirements, for flights to and from the United States, you can only take two pieces of hand baggage (including personal items and carry-on) through the security filters at U.S. airports. We advise you to take any necessary measures to avoid inconveniences.
Learn the difference between personal items, cabin baggage, and checked baggage
Personal item
What is a personal item?
A personal item may be, for example, a backpack, handbag, briefcase, or laptop bag, that fits under the seat in front of you.
Cabin baggage
What is cabin baggage?
The cabin baggage depends on the flight type, domestic or international. There are two types of cabin baggage for domestic flights in Mexico: light and standard. Light: a light cabin bag may have or not have wheels, and it must weigh no more than 22 lbs combined with the personal item. Think small suitcase or carry-on. Standard: a standard cabin bag may or not have wheels, and it must weigh no more than 44 lbs combined with the personal item. Think suitcase or carry-on. For international flights, cabin baggage must not exceed 22 lbs, and it may be a bag with or without wheels.
Checked bag
What is a checked bag?
Checked bags are those that travel in the aircraft cargo hold. You must check them in at our airport counters 2 hours before departure for domestic flights and 3 hours for international flights.
Extra baggage
Cabin baggage
For flights in Mexico with the Basic fare, you may add 22 extra lbs to take a total of 44 lbs between two cabin bags.
If you purchase extra weight, you'll get priority boarding and preferential space for your cabin baggage (subject to availability).
For international flights with the Basic and Classic fares, you may add an extra carry-on bag not exceeding 22 x 16 x 10 inches. The maximum allowed weight between the two bags will be 22 lbs.
Remember that it is always cheaper to add your bags when booking your flights than at the airport.
Checked baggage
For an additional fee, you may take up a total of 5 checked bags of no more than 55 lbs and 62 total in (length + width + height) each.
If your baggage exceeds the maximum allowance, a fee will apply. The maximum permitted for overweight baggage is 99 lbs.
To know more about the baggage overweight fees, check out the additional services fees.
If you paid for an extra bag and would like to check in a sports item in its place, you can do so at no additional cost as long as it does not exceed 55 lbs and 62 total inches. If you exceed the maximum allowance, an additional charge applies. To get more benefits, you can also add the sports equipment service.
Other types of baggage and pets
Sports equipment and musical instruments
Review the measurements and restrictions on traveling with sports and musical baggage.
More information
Restricted and prohibited baggage
Learn about the baggage restrictions and the items that are not allowed on the airplane.
More information
Fly with your Pet
Learn about the requirements and documents needed to travel with your pet on board or documented.
More information
Baggage with Volaris and INVEX
When paying for your flights with the Volaris INVEX Credit Cards, you get an extra baggage allowance at no cost.
More informationBaggage guarantee and contingencies
Baggage guarantee
We guarantee that your baggage will arrive on your same flight. In case it does not, our guarantee will compensate you with an electronic credit, which you can use when you book your next flight.
Learn More
Delayed, damaged or lost baggage
In case of delayed, damaged, or lost baggage, familiarize yourself with the procedure to receive the support you need.
Learn More
About Volaris
Volaris is the ultra-low cost airline with flights covering Mexico, the United States, Costa Rica, ...
Download our apps
Talk with us
