Web check-In

This is the best option to check in from your laptop at home. You may find it on the main menu of our homepage. 

Mobile check-In

You can also check in in the Volaris App. Simply download it to your smartphone or tablet.


Write to us on WhatsApp, and we will help you check in for your flight.

Airport counters

For an additional fee, you may check-in at the airport counters. 


How soon before a flight can I check in?

For domestic flights, check-in is open 3, 5, and 7 days before departure for Zero, Basic, and Plus fare, respectively. For international flights, you may check in between 24 hours to 1 hour before departure.

Web & mobile check-in quick guide


Web check-in steps

1. Look for the Check-in option on the main menu of our homepage.

2. Enter your reservation code and last name and click on Check-in.

3. Select your flight.

4. Select the names of the passengers to be checked in.

5. Make sure that you comply with the restricted and prohibited baggage rules.

6. Check seat availability and select yours. 

7. Add the optional services you need.

8. Click on next and you'll be able to download your boarding pass and take it with you on your phone."


Mobile check-in steps

1. Go to the Volaris App on your smartphone and select Check-in here.

2. Enter your last name and reservation code.

3. Choose the flight, the customers, and tap on Proceed to Check-in.

4. Add the additional services you need.

5. Make sure you comply with the restricted and prohibited baggage rules.

6. Verify your itinerary and tap on Get boarding pass.

8. Download your boarding pass to your smartphone.

What's my reservation code?

When you finalize your booking, we will send you an email containing your reservation code (consisting of six characters, letters, and numbers), your itinerary, and details of what is included in your flight.

If you didn't receive the reservation code, contact our Call Center or write us on Facebook so we can assist you.

If you want to check in now, go to My Trips and prepare yourself for takeoff!

Flight status

You can check the status of your flight from 24 hours before the departure time until 24 hours after the arrival.

It's easy, just enter the route and the date, or if you prefer, you may also search by flight number and date.

Tips before flying