We understand that a lot has changed, and we are also adapting so that you feel safer while traveling. We have implemented new biosecurity and preventive measures so that we can continue to offer you the best travel experiences.
Our sanitization and cleaning program demonstrates that we are one of the world’s leading airlines when it comes to safety according to the Airline Ratings ranking, and this allows us to ensure that more people travel well.
The countries where we operate have put COVID-19 health controls in place, so don’t forget to check the entry and travel requirements before your flight.
• The use of face masks is obligatory during the entire travel process.
• Bear in mind that some airports only allow entry to the terminal building to people that have a boarding pass.
• We apply a disinfectant to your baggage to maintain it free of viruses and bacteria.
• We make sure to respect a safe distance in the baggage claim areas.
Learn more with our infographics