CBX (Cross Border Xpress) is the service that allows you to cross the border between Tijuana and San Diego more quickly and safely.
If you will be checking baggage
Go to the "Customers with pass" line to do the initial check-in. Afterward, bring your baggage to the counter located to your left after passing through Mexican customs, where Volaris staff member will be waiting for you.
If you will not be checking baggage
If you already have the QR code that CBX sent to your email, go through security to take your flight.
If you don't receive your QR code
Get your boarding pass in the app or print it at home. It will say "Cross Border Xpress" on it, which will grant you access.
Get your boarding pass from the kiosk and then make your way to the Volaris counters to get it stamped to be granted access.
Due to migratory issues, unaccompanied minors under 18 and adults over 60 may not use the CBX service.
If you are traveling with a checked pet, you should go to the Volaris counter in CBX with the required documents for its transportation.
If your flight is departing from Tijuana, you may use the CBX service up to 24 hours before your flight's departure.
If you purchase the add-on to cross from Tijuana to San Diego, you must use it within 2 hours of your flight's arrival.
The CBX entrance in Tijuana is located in the baggage claim area. If you leave this area, you will not be able to re-enter.
If you need an invoice for the service, go to CBX official website.
For more information, visit the CBX official website.
Review the fees for this service here.
FAQs about CBX
If you have any other questions about the CBX service or how to use it with Volaris, please see our frequently asked questions.
Where can I return my form (I-94)?
After passing through the checkpoints at CBX, you will pass through the Duty Free. Then, after leaving the shop, you will see an open area with a "black box" where you can leave your I-94 form.
After pre-checking my baggage with Volaris, what do I have to do?
If you are a foreigner, you have to fill out the Official Entry Immigration Form (FMM) using the computers located at the far end of the corridor in the same terminal (to the side of the entry check) so that you can hand it to Mexican Immigration.
If I am only going to Mexico for 5 days, do I have to pay for a tourist permit?
No, only foreigners staying 6 days or longer must pay for the permit.
Is a passport required to use the CBX service?
If you are a foreigner, you must present a valid passport since you will be passing through Mexican Immigration.
Do minors also need a passport?
Yes, everyone who enters Mexico through CBX needs a valid passport (card or book), including infants (minors under 2 years old).
Is it possible to use CBX and cross with my pet?
Yes, but it should be in its carrier when you cross the bridge. Service dogs are the only exception. Likewise, you must comply with all the requirements and regulations from the Mexican and American authorities (for more information, consult the Fly with your Pet section).
The CBX terminal has an area for pets. Ask our CBX representatives to show you where it is.
If I bought my roundtrip CBX pass with Volaris, where can I pick it up?
CBX will send two emails with the QR codes to enter (one for each trip) to the address you registered during your booking process.
The subject of the emails you will receive will be "CBX Ticket Purchase completed".
What are the hours of the CBX terminal?
The CBX terminal is open 24 hours a day.
In general, airline counters are open from 4:30 a.m. to 11 p.m. and restaurants and stores are open from 6 a.m. to 2 p.m. and from 8 p.m. to 11 p.m